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Our More Common

FREQUENTLY ASKED QUESTIONS

Below are some of our more common FAQs. If you have additional questions, please call us at (208) 774-3566 or email us at Janet@ruralnetwork.net


Are pets allowed?

Yes, we do allow pets. There is a $10 per night per pet charge.


Are there TVs in your cabins and motel rooms?

Yes, each motel room and cabin has a TV.


Do your cabins have bathrooms?

Yes, all of our cabins have private indoor bathrooms. Each includes a toilet, sink, and stall shower (no tub). Each motel room has a private bath which includes a shower/tub combination.


Are the towels and sheets provided?

Yes, towels and sheets are provided. Cabins are cleaned in between visits; the housekeeper will not enter during your stay. Clean towels can be provided daily.


Can we have tents for our children?

No, we do not allow tents.


What is your cancellation policy?

If you cancel more than 7 days prior to your intended arrival, we will refund your deposit minus 10%. If you cancel less than 7 days before your reserved date, your refund is contingent on if we refill the room. If we can fill your room, we will refund all but 10%. If we can't refill, we keep the deposit. If there is no deposit and you cancel within 7 days of reserved date, we will charge your card if we don't refill the room.
To reserve a room or cabin click here, or if you have questions, call 208-774-3566.


Can I make a reservation online?

Yes! Please click here for online reservations. You can also always call us at 208-774-3566 to make a reservation.


Are there any other rules we should know about?

Yes. Please peruse our Motel and Cabin Rules listed below for more information.


READ OUR

POLICIES

These rules are our way of hoping that you, our guests, have a safe and pleasurable experience while staying at Lower Stanley Cabins and Motel

LOWER STANLEY COUNTRY MOTEL POLICIES

Payment & Cancellations

All units during our mid-seasons and summer seasons (April 1 - October 31) require a 50% deposit that must be paid at least 30 days prior to arrival. Large group reservations or extended stays will be required to pay a 100% deposit at least 30 days prior to arrival. Payment in full is required at or before check-in unless other arrangements are made in advance.
Any deposits received more than 30 days in advance are fully refundable up until 30 days prior to arrival. Any reservations without a deposit 30 days prior to arrival will be cancelled and removed unless other arrangements have been made (any arrangements must be in writing and signed by an authorized representative). 20% of the deposit (10% of the total amount) is non-refundable for any reason with less than 30 days’ notice prior to arrival.
If you must change or cancel your reservation with less than 7 days’ notice prior to check-in you will be responsible for the full amount of the reservation. If we can rebook the unit in that time all but 10% of the total amount will be refunded. Any cancellations or shortened stays with less than 24 hours’ notice are non-refundable for that night.
The only exception to these rules is for illness or the passing of a family member. If one of these things happen 90% of the total amount of the reservation will be refunded on the condition that valid evidence, such as a doctor’s note, is provided. No refund will be issued until valid proof is received.
If a cancellation is made, please request a cancellation confirmation number or a cancellation confirmation email. These numbers or emails confirm that a reservation was properly cancelled. Any claims that a cancellation was made without a confirmation number or cancellation email will not be valid and all standard cancellation policies will be enforced.
Reservations and Quotes
Reservations are not permitted more than 6 months in advance or before January 3 of the same year as the reservation (whichever comes first). Holds may be permitted on rooms for a greater amount of time; however, we do not guarantee pricing or unit availability for room holds.
Any verbal pricing provided is NOT a valid quote. All quotes must be in writing and provided by an authorized representative. Any written quote provided more than 6 months before the reservation or before January 3 of the same year of the reservation (whichever comes first) IS NOT VALID.

Check-in/ Check-out

Check-in: 3:00-9:00 pm. If arriving outside of these times, please call to make other arrangements.
Check-out: 11:00 am

General Policies

• Linens and towels are provided in all units. Daily room service is by request only.
• Only registered guests may use the units and showers. If you have friends or family that are camping, they can use the public showers available in the Redfish Lake area.
• Gas and charcoal grills are permitted on the property; however, these cannot be used indoors or on the decks of any of the units. Wood fire pits are not permitted; however, gas fires may be used at a safe distance from any buildings.
• All units are non-smoking. A $200 fine or more if needed will be charged for smoking inside any of the units.
• No tents or RVs are permitted on the property without written permission from an authorized representative.
• Quiet time is 10:00 pm. Please be respectful of other guests on the property and keep noise levels down when outside especially later in the evening.
• Rooms that are left excessively messy that require a significant amount of extra cleaning will be charged an additional fee of $50 per hour for the extra cleaning time.
• An additional fee will be charged for any damage outside of normal wear and tear caused by guests. The fee will be based on repair or replacement costs of the damaged items.

Additional Information and Policies

• A lot of effort is put into cleaning each unit between each stay; however, this is a pet-friendly property, and it is recommended that anyone with strong pet allergies not stay at this location. There are many other locations in the Stanley area that do not allow pets and are a better choice in these situations.
• While every reasonable effort is made to making your stay a good experience and enjoyable, we are not responsible for circumstance out of our control such as utility outages, smoke from wildfires, and other circumstances that may be unique to our area.



ARRIVAL TIMES
3:00 PM - 9:00 PM
If arriving outside of check-in times, please call to make arrangements.

AUTO-COLLECT
A 50 percent deposit is collected at the time of purchase. Payment for retail items and gift certificates is collected at the time of purchase.

CREDIT CARD SECURITY
Your credit card information is stored and processed securely.